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How roll96 Handles Your Account Data

This page sets out what we collect when you open an account with roll96 and how that data connects to your mobile login, your game history and the wallet you top up with Touch 'n Go eWallet, Boost or GrabPay.

Account dataPayment recordsDevice loginsCookie use
roll96 How roll96 Handles Your Account Data
KEEPING YOUR ACCOUNT SAFE

Security Behind Every Login

Session Security

Each login from your phone or desktop browser creates a separate session token, so closing the app on one device doesn't log you out elsewhere unexpectedly.

Payment Data Handling

Details tied to Touch 'n Go eWallet, Boost or GrabPay transactions are stored only to confirm deposits and process withdrawals, not for marketing profiles.

Cookie Use

We use cookies to keep you signed in between visits and to remember language and device preferences; you can clear these anytime from your browser settings.

Retention and Deletion

Account and transaction records are kept as long as your account is active; reach out to support if you want to ask about closing your account and what happens to your data after.

ASK US DIRECTLY

Questions About Your Data Go Here

Team online

Live Chat

Open live chat from your account menu if you want to ask what information we hold or request a correction to your profile details.

Support Email

Write to our support inbox listed in your account settings when you need a written copy of a data request or a formal response.

Account Verification Team

If a privacy request ties into a withdrawal check or identity verification, this is the team that confirms your account details match our records.

Privacy Policy Questions We Get Often

No, payment details you use to fund your wallet are kept to confirm your own deposits and withdrawals, not shared outside what's needed to process the transaction.

Yes, reach out through live chat or support email and we'll walk you through the data tied to your account rather than send a generic file.

Device logs let us recognise your usual phone or browser so returning logins go faster without extra verification steps each time.

We keep records while your account stays open; if you want to close it, support can explain what's retained for payment or dispute purposes.

Cookies mainly keep you logged in and remember your settings between sessions; clearing them just means signing back in on your next visit.

Send a request through the support email listed in your account settings or raise it directly in live chat for a quicker response.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.